Following the decision by Nick Agnew to stand down as Institution President at the 2013 Annual General Meeting (a post he has held since 1998), a search was undertaken to find a suitable successor to take on the prestigious role within the Institution.
Several candidates were approached, with John Doyle emerging as the best choice to lead the Institution forward -
A brief overview of John's railway career is illustrated below, and it is hoped that he will be able to meet with members over the coming months to fully introduce himself.
I am an effective leader within the railway industry with over thirty year’s experience of leading staff, collaborating with colleagues & managing assets to deliver customer service in a safety critical environment. Most recently I have managed the Underground's busiest line during a mayor upgrade, whilst continuing to provide an improving level of customer service.
I have been employed by London Underground since graduation in 1978.
2012 — to date: General Manager Jubilee line
Reporting to the operations Director JNP, I am responsible for the day-
Current focus is on improving service reliability and increasing capacity by more effective utilisation of existing assets and by 2018 provision of additional trains and signalling improvements.
Reporting to the COO I was responsible for the day-
I led a team of three centurion managers through whom I was responsible for around 300 staff The staff were a mixture of duty managers, controllers and signallers, who delivered signalling and control services on all of the sub-
I was responsible for all aspects of the management of 225 Train Operators through 14 duty managers. In this post I was responsible for resourcing, recruitment, selection and training of new Operators and duty managers and for the training necessary to sustain safety critical licences. While in this role I held the necessary licence to operate Circle & Hammersmith line trains.
I was responsible for signalling, control and incident management of train service delivery on Metropolitan and Circle lines through a team of 19 managers and 80 control and signalling staff. I dealt with the operational intricacies of up to 90 trains interworking with mainline and tube line services. I also had centurion responsibility for these staff, recruitment, selection and training.
I was responsible as "shift boss" for all aspects of the operation of service, frontline incident management and immediate supervision of signallers, controllers and other duty managers.
Prior to a major reorganisation I gained a place on the Area Manager training scheme. The scheme entailed theoretical training and practical work in all of the roles to be managed. During the scheme I attended a 3-
Client and project management role for small-
Completed a series of working assignments as an introduction to the company. These included working as a train guard/emergency motorman and then booking clerk for six month spells. Acting as personal assistant to the Operations Director, work in staff and traffic offices. I also worked on the developing Docklands Light Railway.
I am a Director of the Institution of Railway Operators representing London Underground on the Board.